Terms & Conditions - Seasonal Workshops

These are the terms and conditions on which Ochre Botanical Studios (we, us, our or Ochre) provide in-person seasonal workshops. On booking one of our workshop places through Eventbrite you are agreeing to these terms and conditions.

Cancellations by you

If you need to cancel your booking, please contact us as soon as possible by email at hello@ochrebotanicalstudios.co.uk. Bookings cancelled with more than two weeks’ notice before the start date will be entitled to a full refund (minus the Eventbrite  booking fee which is non-refundable). 

We cannot refund any bookings cancelled less than two weeks before the workshop date. If you do have to cancel within this timeframe, we would encourage you to offer your workshop place to friends or family.  If no-one is able to take your place, we will gladly offer you one of our handmade festive wreaths in lieu of your ticket purchase, to be collected from us at an agreed date and time. 

Transferability 

Any transfer between workshops (either on a different date or at a different venue) will be made at our discretion and is subject to availability. 

Cancellations by us

Each workshop requires a minimum number of participants to run. In the event that there are not enough participants on any given date, we reserve the right to cancel the workshop. We will notify you at least two days prior to the class date to offer you a refund (minus the Eventbrite booking fee) or a place on an alternative workshop if availability allows. If you were booked on a festive wreath-making workshop, in this scenario we can also offer you a beautiful seasonal wreath instead of your refund if you would prefer.   

Refunds

Any and all refunds will be limited to the ticket price only, and will not include any additional service fees added by Eventbrite.

Wreaths in lieu*

Any wreaths offered in lieu of late notice cancellations will be made in a standard size, in Ochre’s signature seasonal style and are not customisable. All wreaths must be collected from us at an agreed date and time before we close for the festive break.

*applies to cancellations on festive wreath-making workshops only.

Thank you for your loyal support, Ochre.